Medicare and Medicaid · Okaloosa County
Aviata At Shoal Creek
500 HOSPITAL DRIVE, Crestview, FL 32539 · 8506893146
Overall rating
4/5
Aviata At Shoal Creek is a for-profit nursing home in Crestview, FL with 120 licensed beds. CMS rates it 4 out of 5 stars overall — above average for Florida nursing homes. Subcategory scores: staffing (3/5), health inspections (4/5), quality measures (4/5). The facility has incurred $102,080 in government fines — review the penalty history below.
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How this home is rated
CMS data last updated May 1, 2026
About this home
- Capacity
- 120 beds
- Ownership
- For profit - Limited Liability company
- Type
- Medicare and Medicaid
- County
- Okaloosa
Government Penalties
$102,080 total fines- 2023-05-15 — Fine · $102,080
What the Ratings Mean
Aviata At Shoal Creek holds an overall 4-star rating from CMS, which means it performs above average compared to nursing homes across the country. That overall score is built from three separate ratings, each measuring something different about how the facility operates. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer or less serious problems than most facilities when they came through to check on things like safety, care practices, and resident rights. The quality measures rating is also 4 stars, which reflects above-average outcomes across 15 clinical indicators tracking things like how often residents experience falls, pain, infections, or declining physical function. The staffing rating sits at 3 stars, which is right at average, meaning the number of nursing hours provided per resident is in line with what most facilities offer, though not exceptional.
For families, the picture here is generally encouraging. Strong inspection and quality outcomes scores suggest the facility is well-run and that residents tend to fare well physically in their day-to-day care. The average staffing score is worth keeping in mind, since it can affect how quickly staff respond to residents and how much individual attention your loved one receives. It is a good idea to ask the facility directly about staffing levels during your visit, particularly for the shifts when your family member is most likely to need help.
Staffing at a Glance
Staffing at Aviata At Shoal Creek is a bit of a mixed picture compared to other Florida nursing homes. On the registered nurse side, residents here receive about 0.77 RN hours per day, which is actually higher than the Florida average of 0.52 hours. That means a more experienced nurse is around more often, which can matter when health changes need to be caught early. However, when you look at total nursing hours, which includes aides and other staff who handle much of the hands-on daily care, the number drops to 3.26 hours per resident per day, compared to the Florida average of 3.87. In practical terms, that gap means the people helping your loved one get dressed, eat, move around, and stay clean may have more residents to look after during a typical shift. Neither number tells the whole story on its own, so it is worth asking the facility directly how they staff overnight shifts and on weekends, when coverage tends to be thinner across the board.
Inspection & Penalty History
Aviata At Shoal Creek has a solid 4-out-of-5-star health inspection rating, which is a good sign that day-to-day care standards are generally being met. That said, there is one government penalty on record, and it came with a significant fine of $102,080, issued in May 2023. A fine that size is not something to brush past - it typically signals a serious deficiency rather than a minor paperwork issue, and families deserve to ask the facility directly what happened and what changes were made in response. One penalty does not define a facility, but it is a fair and important question to raise during any tour or conversation with management. Families evaluating this facility can compare it to others in Crestview on the Crestview nursing homes and assisted living page.
Questions to Ask When You Visit
- How many residents does each certified nursing assistant typically care for during the day shift, and how does that number change at night and on weekends?
- How long have your direct care staff been working here, and what does turnover look like compared to a year ago?
- Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
- How do you handle a situation where a resident or family member complains about the care they are receiving, and can you give me a real example of how that was resolved?
- What does a typical weekday look like for a resident who does not have many visitors and has limited mobility?
- Has this facility been cited for any deficiencies in the last two state inspections, and if so, what specific changes were made to fix those problems?
For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.
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