Lourdes-Noreen Mckeen Residence For Geriatric Care

Lourdes-Noreen McKeen Residence for Geriatric Care holds a 4-star overall rating from CMS, which means it performs above average compared to other nursing homes nationwide. That overall score is built from three separate ratings, each measuring something different, and together they give you a fuller picture of what daily life and care actually look like there.

The staffing rating is the standout here, coming in at 5 stars, which means residents are getting significantly more nursing time per day than you would see at a typical facility. That matters in real, practical terms: more staff generally means faster response times, closer attention to changes in a resident's condition, and less of the stretched-thin feeling that families often worry about. The quality measures rating of 4 stars reflects above-average results across 15 clinical indicators, things like how well the facility manages pain, prevents pressure sores, or minimizes unnecessary hospital transfers. The health inspection rating sits at 3 stars, which is right at average, meaning state inspectors found a typical number and severity of citations during their visits. It is not a red flag, but it is worth asking the facility directly about any recent findings when you tour. Overall, the combination of excellent staffing and strong clinical outcomes makes this a facility worth serious consideration.

Staffing at Lourdes-Noreen McKeen Residence for Geriatric Care stands out in a meaningful way, particularly when it comes to registered nurses. Residents here receive about 1.09 RN hours per day, which is more than double the 0.52 RN hours typical at Florida nursing homes. In practical terms, that means a more experienced nurse is more likely to be the one checking in on your loved one, catching early warning signs, or coordinating with doctors throughout the day. Total nurse hours, which include CNAs and other nursing staff, come in at 3.94 per resident per day, just slightly above the Florida average of 3.87, so the overall coverage is comparable to most facilities. What really sets this place apart is that higher RN presence, which can make a real difference for residents with complex medical needs who benefit from more skilled, hands-on attention.

Lourdes-Noreen McKeen Residence for Geriatric Care holds a middling 3 out of 5 stars for health inspections, which suggests the facility meets basic requirements but has room for improvement in certain areas. That said, there is genuinely good news here: the facility has no government penalties on record and has never been fined. That combination tells families that while inspectors have noted some concerns over the years, nothing rose to the level where regulators felt the need to take formal action or issue financial penalties. It is a reasonably clean record, and families should feel comfortable asking the facility directly about any past inspection findings to get the full picture. You can compare this facility's record against others in West Palm Beach on the West Palm Beach nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during the day shift and the overnight shift, and has that number changed in the past year?
2. How long have most of your direct care staff been working here, and what does your turnover rate look like compared to other facilities in the area?
3. If my loved one pressed their call button right now, how long would it typically take for someone to respond, and how do you track that?
4. What happens when a resident has a fall or a medical change in the middle of the night - who makes the call to notify the family, and how quickly does that happen?
5. Can you walk me through what a typical Tuesday looks like for a resident who doesn't have many visitors - how do they spend their morning, afternoon, and evening?
6. Has this facility been cited for any deficiencies in the past two inspection cycles, and can you show me the most recent state inspection report?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.