Terrace Of St Cloud, The

Terrace of St. Cloud holds an overall 4-star rating from CMS, which means it performs above average compared to nursing homes nationally. That overall score is a composite of three separate sub-ratings, and it's worth looking at each one individually because they tell different stories. The health inspection rating is also 4 stars, which is a strong sign. This reflects the number and severity of citations found during state inspections, so a high score here suggests the facility has generally been meeting care and safety standards when regulators come through. The quality measures rating sits at 3 stars, landing right at average. This area tracks 15 clinical outcomes for residents, things like how often residents experience falls, pressure sores, or other physical health changes, so average here means the facility is keeping pace with peers but not standing out.

The one area families should pay attention to is the staffing rating, which comes in at 2 stars, meaning it falls below average. This reflects how many hours of nursing care residents receive relative to the number of people living there. Lower staffing numbers can sometimes mean residents wait longer for assistance or get less one-on-one attention from nurses and aides. It does not automatically mean care is poor, but it is worth asking the facility directly about their staffing levels and how they manage coverage, especially during nights and weekends. Taken together, the strong inspection history is reassuring, but the staffing score is a reasonable conversation starter before you make a final decision.

Staffing at Terrace of St. Cloud is pretty close to what you'd see at most Florida nursing homes, with a few small differences worth knowing about. Residents here receive about 3.91 total nurse hours per day, which is slightly above the Florida average of 3.87, meaning the overall nursing coverage is on par with or marginally better than typical facilities across the state. However, the registered nurse hours sit at 0.49 per resident per day, just a touch below the Florida average of 0.52. In practical terms, that small gap in RN time is unlikely to be noticeable on most days, but RNs are the ones handling more complex medical decisions and assessments, so families with loved ones who have higher medical needs may want to ask how the facility manages RN availability during evenings, nights, and weekends when coverage at any nursing home tends to be thinner.

Terrace of St. Cloud has a solid health inspection record, earning 4 out of 5 stars in that category, which is above average and a good sign that the facility is generally meeting care standards. That said, there is one government penalty on record, with a fine of $8,512 issued as recently as July 2024. A single penalty does not necessarily indicate a pattern of problems, but it is recent enough that families should ask the facility directly about what happened and what steps were taken to address it. Overall, this is a relatively clean record, but that one recent fine is worth a conversation before making a decision. Families evaluating this facility can compare it to others in Saint Cloud on the Saint Cloud nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have most of your direct care staff been working here, and what is your annual turnover rate for CNAs and nurses?
3. If my family member has a concern or feels unsafe, who do they go to, and how quickly will someone actually respond?
4. Can you walk me through what a typical weekday looks like for a resident who needs help with bathing, meals, and getting around?
5. How do you handle a situation where a resident's condition changes suddenly, and how quickly does the family get notified?
6. Has this facility been cited for any deficiencies in the past two years, and if so, what specifically changed to make sure it does not happen again?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.