Florida Eldercare Hub

Medicare and Medicaid · Escambia County

Arcadia Health And Rehabilitation Center

10095 HILLVIEW ROAD, Pensacola, FL 32514 · 8504794000

Overall rating

5/5

Arcadia Health And Rehabilitation Center is a for-profit nursing home in Pensacola, FL with 170 licensed beds. CMS rates it 5 out of 5 stars overall — above average for Florida nursing homes. Subcategory scores: staffing (2/5), health inspections (5/5), quality measures (3/5).

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Arcadia Health And Rehabilitation Center exterior
Arcadia Health And Rehabilitation Center exterior

How this home is rated

Health Inspection5/5
Staffing2/5
Quality Measures3/5

CMS data last updated May 1, 2026

About this home

Capacity
170 beds
Ownership
For profit - Limited Liability company
Type
Medicare and Medicaid
County
Escambia
What the Ratings Mean

Arcadia Health and Rehabilitation Center holds a 4-star overall rating from CMS, which places it above average compared to nursing homes nationwide. That overall score is a composite built from three separate ratings, so it helps to look at each piece on its own. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer or less serious issues here than at most facilities - a good sign that the home is being run safely and responsibly. Staffing also earns 4 stars, which tells you that nurses and aides are spending more time with residents than you'd typically see elsewhere, and that tends to translate into more attentive, responsive day-to-day care.

The one area worth paying closer attention to is quality measures, which scores 3 stars, landing right at average. This rating is based on 15 clinical indicators tracking things like how residents fare with pain management, pressure ulcers, falls, and other health outcomes over time. Average isn't alarming, but it does suggest there may be room for improvement in some of those concrete health results. When you visit or call the facility, it would be reasonable to ask staff which specific measures they are actively working to improve. Overall, the 4-star composite reflects a facility that is performing well in most areas, with quality outcomes being the one category where families should ask a few extra questions.

Staffing at a Glance

Staffing at Arcadia Health and Rehabilitation Center comes in slightly above state norms across the board. Residents here receive about 3.92 total nurse hours per day, compared to the Florida average of 3.87 among Florida nursing homes, and RN hours land at 0.60 versus the state average of 0.52. In practical terms, these differences are modest but real. A little more registered nurse time each day means residents are somewhat more likely to have a trained clinical eye checking in on them, catching early warning signs or managing more complex care needs. It is not a dramatic gap, but for families weighing options, it is a mild positive sign that the facility is at least keeping pace with, and nudging past, what most Florida facilities provide on a typical day.

Inspection & Penalty History

Arcadia Health and Rehabilitation Center has a solid inspection track record. It holds a 4 out of 5 star health inspection rating, which puts it above average compared to many Florida facilities, and it has no government penalties on record and no fines of any kind. For families doing their research, that combination is genuinely reassuring - it suggests the facility has been meeting care standards consistently without running into serious compliance problems. Of course, inspections are just one piece of the picture, so it is still worth touring the facility and asking staff questions directly. You can compare this facility's record against others in Pensacola on the Pensacola nursing homes and assisted living page.

Questions to Ask When You Visit
  1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
  2. How long have your nursing staff and CNAs been working here on average, and what does your turnover look like over the past year?
  3. If my loved one falls or has a medical emergency overnight, walk me through exactly what happens from the moment it's discovered to when the family is contacted.
  4. How do you handle a resident who refuses a bath, a meal, or their medication, and can you give me a real example of how staff worked through that recently?
  5. What does a typical Tuesday look like for a resident who isn't mobile, from the time they wake up to the time they go to sleep?
  6. Has this facility been cited for any deficiencies in the last two state inspections, and if so, what specific changes did you make as a result?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.

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