Florida Eldercare Hub

Medicare and Medicaid · Orange County

Metro West Nursing And Rehab Center

5900 WESTGATE DRIVE, Orlando, FL 32825 · 4072968164

Overall rating

4/5

Metro West Nursing And Rehab Center is a for-profit nursing home in Orlando, FL with 120 licensed beds. CMS rates it 4 out of 5 stars overall — above average for Florida nursing homes. Subcategory scores: staffing (3/5), health inspections (3/5), quality measures (5/5).

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Metro West Nursing And Rehab Center exterior
Metro West Nursing And Rehab Center exterior

How this home is rated

Health Inspection3/5
Staffing3/5
Quality Measures5/5

CMS data last updated May 1, 2026

About this home

Capacity
120 beds
Ownership
For profit - Limited Liability company
Type
Medicare and Medicaid
County
Orange
What the Ratings Mean

Metro West Nursing And Rehab Center holds an overall 4-star rating, which puts it above average compared to other nursing facilities nationwide. That overall score is a composite of three separate ratings, and understanding each one helps you get a clearer picture of what the facility actually looks like day to day.

The health inspection rating comes in at 3 stars, meaning the facility sits around average in terms of citations found during state inspections. This does not necessarily signal serious problems, but it does suggest there is room for improvement in meeting regulatory standards. The staffing rating is also 3 stars, which means the number of nurse hours per resident is roughly in line with typical facilities. Families should know that staffing levels directly affect how quickly residents receive help, how closely they are monitored, and the overall quality of personal care. Where Metro West really stands out is in quality measures, earning a perfect 5 stars. This rating looks at 15 clinical and physical health outcomes for residents, things like rates of falls, pressure wounds, hospitalizations, and other real-world indicators of how well residents are actually doing. A top score there is meaningful because it reflects the results of care, not just the process. Together, these ratings suggest a facility that delivers strong health outcomes for residents even while operating with average staffing levels and a middling inspection history, which is worth keeping in mind as you weigh your options.

Staffing at a Glance

Staffing at Metro West Nursing And Rehab Center is a bit of a mixed picture compared to other Florida nursing homes. On the registered nurse side, residents here receive about 0.67 RN hours per day, which is actually above the Florida average of 0.52 hours. That means a slightly higher presence of the most highly trained nurses on the floor, which can matter when it comes to catching health changes early or handling more complex care needs. However, total nurse hours across all staff come in at 3.73 per resident per day, just a touch below the Florida average of 3.87. In practical terms, that gap is relatively small, but it does suggest that while the RN coverage is solid, the overall hands-on time from the full nursing team is slightly less than what you might find at a typical Florida facility. When visiting, it is worth asking how staffing looks on evenings and weekends, since daily averages can sometimes mask thinner coverage during off-peak hours.

Inspection & Penalty History

Metro West Nursing And Rehab Center holds a middle-of-the-road 3 out of 5 stars for health inspections, which means inspectors have found some concerns worth noting but nothing that puts it in the bottom tier of facilities. That said, the facility has zero government penalties on record and has never been fined, which is a genuinely positive sign. No penalties means regulators have not found violations serious enough to warrant formal financial consequences. Taken together, this is a mixed but reasonably reassuring picture - not a standout record, but not a troubled one either. You can compare this facility's record against others in Orlando on the Orlando nursing homes and assisted living page.

Questions to Ask When You Visit
  1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change at night or on weekends?
  2. How long have your charge nurses and CNAs been working here, and what does your staff turnover look like over the past year?
  3. If my loved one has a problem or complaint, who specifically do I talk to, and how long does it usually take to get a response?
  4. Can you walk me through what a typical weekday looks like for a resident, from the time they wake up to the time they go to bed?
  5. How do you handle falls, and can you tell me about the steps you take after one happens to make sure it does not happen again?
  6. Has this facility had any state citations or complaints in the past two years, and if so, what changed as a result?

"For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home."

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