Florida Eldercare Hub

Assisted Living Facility · Orange County

Brookdale Conway

5501 East Michigan Street, Orlando, FL 32822 · (407) 277-7225

Assisted living

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Brookdale Conway exterior
Brookdale Conway exterior

Licensing & regulation

License statusLICENSED
License number
11964810
License expires
December 29, 2026
Licensed capacity
103 residents
County
Orange
Regulator
Florida AHCA
Substantiated complaints
6
Sanctions / final orders
6
Total deficiencies
3

Assisted living facilities in Florida are licensed and inspected by the state (Florida AHCA) rather than rated by the federal government. That's why you won't see a 1–5 star rating here — instead, look at the license status, complaint history, and any enforcement actions below.

About this home

Capacity
103 residents
Ownership
For-Profit
Owner
EMERITUS PROPERTIES NGH LLC
Administrator
MANUEL GONZALEZ
Type
Assisted Living Facility
County
Orange

Bed types

Extended congregate care(Higher level of care)
0 beds
Optional state supplement
0 beds
Standard private
103 beds

Activities

  • Arts and Crafts
  • Cooking Classes
  • Dancing
  • Exercise Classes
  • Games/Cards
  • Gardening
  • Music Programs
  • Shopping
  • Social Events/Outings
  • Theater and Movies

Nurse availability

  • Direct Part-Time

Special programs

  • Massage Therapy/Spa
  • Memory Care
  • Occupational Therapy
  • Pet Therapy
  • Physical Therapy
  • Speech Therapy

Enforcement History

19 actions

These are formal enforcement actions taken by the Florida AHCA — fines, administrative complaints, and other regulatory actions. More actions don't always mean worse care, but it's worth asking about them.

Jun 2, 2025 — Fine (Survey) · $2,500 · resolved Sep 9, 2025#2025007829
Feb 24, 2025 — Fine (Survey) · $1,500 · resolved May 5, 2025#2025002293
Feb 20, 2025 — Fine (Survey) · $500 · resolved May 5, 2025#2025002208
Jul 16, 2024 — Fine (Survey) · $500 · resolved Sep 9, 2024#2024009797
Jul 9, 2024 — Fine (Survey) · $5,000 · resolved Sep 9, 2024#2024009476
Dec 8, 2023 — Fine (Survey) · $1,000 · resolved Apr 1, 2024#2023017950
Sep 25, 2019 — Fine (Survey) · $1,000 · resolved Nov 19, 2019#2019015076
Sep 25, 2019 — Fine (Survey) · $1,500 · resolved Nov 19, 2019#2019015077
Apr 26, 2019 — Fine (Survey) · $5,000 · resolved Nov 19, 2019#2019008427
Nov 16, 2016 — Fine (Survey) · $1,250 · resolved Apr 6, 2018#2017004400
Sep 21, 2016 — Fine (Survey) · $1,250 · resolved Apr 6, 2018#2017004429
Apr 28, 2016 — Fine (Reporting) · $500 · resolved Feb 6, 2017#2016012669
Apr 11, 2016 — Fine (Survey) · $1,000 · resolved Jan 23, 2018#2016004824
Apr 21, 2014 — Fine (Survey) · $1,000 · resolved Nov 18, 2014#2014003901
Nov 2, 2011 — Fine (Survey) · $2,000 · resolved Apr 19, 2012#2011012214
Jul 12, 2010 — Fine (Survey) · $5,500 · resolved Feb 28, 2011#2010007099
Jul 2, 2010 — Fine (Survey) · $5,500 · resolved Feb 28, 2011#2010007100
Jul 9, 2008 — Fine (Survey) · $1,500 · resolved Dec 16, 2008#2008008667
Jul 9, 2008 — Fine (Survey) · $750 · resolved Dec 16, 2008#2008008668

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