Surrey Place Nursing Center

Surrey Place Nursing Center holds an overall 4-star rating from CMS, which means it performs above average compared to nursing homes across the country. That overall score is built from three separate ratings, each measuring something different, and Surrey Place earned 4 stars in all three categories. When the scores are this consistent, it's a good sign that strong performance isn't limited to just one area of care.

Here's what each piece tells you: The 4-star Health Inspection rating means state inspectors found fewer or less serious problems than most facilities when they made their visits. The 4-star Staffing rating means nurses and aides are spending more time with residents than the national average, which matters day-to-day for things like how quickly someone gets help or how attentive the care feels. The 4-star Quality Measures rating reflects actual health outcomes for residents, things like whether people are developing pressure sores, experiencing falls, or losing mobility over time. Scoring above average here suggests the care residents receive is translating into real, measurable results. Taken together, this is a facility worth a closer look for families who want a home that's performing well across the board.

Surrey Place Nursing Center comes in slightly above the Florida average when it comes to overall nursing care, with residents receiving about 3.88 total nurse hours per day compared to the statewide average of 3.87 among Florida nursing homes, so that part of the picture is pretty close to typical. Where Surrey Place stands out more noticeably is in registered nurse coverage specifically. Their RN hours per resident per day are 0.82, which is meaningfully higher than the Florida average of 0.52. In practical terms, that means residents at this facility tend to have more access to higher-skilled nursing staff throughout the day, which can matter quite a bit when a loved one has complex medical needs or requires closer clinical attention. That said, total staffing levels being nearly identical to the state average means the broader care team size is consistent with what you would find at most facilities across Florida.

Surrey Place Nursing Center holds a 4-out-of-5-star health inspection rating, which is above average and suggests inspectors have generally found the facility to be well-run. That said, there is one government penalty on record, with a fine of $65,816 issued in March 2023. A single penalty does not automatically signal a problem-riddled facility, but a fine of that size is not trivial, and families should ask the facility directly about what happened and what steps were taken to correct it. Overall, the inspection picture here is more positive than negative, but that one penalty is worth a conversation before making a decision. Families evaluating this facility can compare it to others in Live Oak on the Live Oak nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during the day shift, and how does that number change at night and on weekends?
2. How long have your nursing staff been working here, and what do you do when a scheduled nurse or aide calls out sick?
3. Can you show me the most recent state inspection report, and walk me through any deficiencies that were cited and what was done to fix them?
4. If my loved one has a fall or a sudden change in health, what happens in the first hour, and how quickly will someone contact our family?
5. What does a typical Tuesday look like for a resident, from the time they wake up to the time they go to bed?
6. How do you handle a situation where a resident or family member has a complaint about the care being provided, and can you give me an example of a time that happened and how it was resolved?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.