Assisted Living Facility · Polk County
New Era
815 W DAUGHTERY RD, Lakeland, FL 33809 · (863) 859-0475
New Era is a for-profit assisted living facility in Lakeland, FL, licensed for 60 residents. Florida AHCA records show 11 substantiated complaints. Resident activities include none. Special programs: Other.
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License status: IN LITIGATION
This facility's license shows a non-standard status. We'd suggest checking with Florida AHCA directly before moving forward.
Licensing & regulation
- License number
- 10535
- License expires
- January 17, 2026
- Licensed capacity
- 60 residents
- County
- Polk
- Regulator
- Florida AHCA
- Substantiated complaints
- 11
- Sanctions / final orders
- 16
- Total deficiencies
- 37
Assisted living facilities in Florida are licensed and inspected by the state (Florida AHCA) rather than rated by the federal government. That's why you won't see a 1–5 star rating here — instead, look at the license status, complaint history, and any enforcement actions below.
AHCA data last updated May 1, 2026
About this home
- Capacity
- 60 residents
- Ownership
- For-Profit
- Owner
- NEW ERA BUSINESS LLC
- Administrator
- RUTH BERMUDEZ ORTIZ
- Type
- Assisted Living Facility
- County
- Polk
Bed types
- Extended congregate care(Higher level of care)
- 0 beds
- Optional state supplement
- 50 beds
- Standard private
- 10 beds
Activities
- None
Special programs
- Other
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