Florida Eldercare Hub

Medicare and Medicaid · Polk County

Manor At Carpenters, The

1001 CARPENTERS WAY, Lakeland, FL 33809 · 8638583847

Overall rating

4/5

Manor At Carpenters, The is a non-profit nursing home in Lakeland, FL with 72 licensed beds. CMS rates it 4 out of 5 stars overall — above average for Florida nursing homes. Subcategory scores: staffing (4/5), health inspections (4/5), quality measures (4/5). The facility has incurred $24,252 in government fines — review the penalty history below.

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Manor At Carpenters, The exterior
Manor At Carpenters, The exterior

How this home is rated

Health Inspection4/5
Staffing4/5
Quality Measures4/5

CMS data last updated May 1, 2026

About this home

Capacity
72 beds
Ownership
Non profit - Corporation
Type
Medicare and Medicaid
County
Polk

Government Penalties

$24,252 total fines
  • 2025-03-17Fine · $24,252
What the Ratings Mean

Manor At Carpenters earns an overall 4-star rating from CMS, which means it performs above average compared to nursing homes across the country. That overall score is a composite of three separate ratings, each looking at a different piece of what daily life and care actually look like inside the facility.

The 4-star Health Inspection rating tells you that state inspectors have found relatively few problems here, and any citations that were issued tend to be on the less serious end of the scale. The 4-star Staffing rating means residents are getting more nurse time and attention than you'd find at a typical facility, which can make a real difference in how quickly needs get met day to day. The 4-star Quality Measures rating reflects how residents are actually doing physically and clinically, covering things like fall rates, pressure wounds, and pain management, and above-average scores here suggest the care is translating into genuinely better health outcomes for the people living there. Seeing all three components aligned at 4 stars is a good sign that the facility is performing consistently well across the board, not just strong in one area while falling short in another.

Staffing at a Glance

At Manor At Carpenters, residents receive about 4.03 total nurse hours of care per day, which sits a bit above the 3.87-hour average you'd find at most Florida nursing homes. The bigger difference shows up with registered nurses specifically. This facility provides 1.12 RN hours per resident daily, more than double the Florida average of 0.52 hours. In practical terms, that means a higher-trained nurse is more likely to be nearby during a given shift, which can matter a lot when a resident has complex medical needs or something changes quickly with their health. Total staffing includes aides and other nursing staff alongside RNs, and both numbers here lean favorable compared to the state norm. That said, staffing can shift day to day, so it's always worth asking the facility directly about weekend and overnight coverage when you visit.

Inspection & Penalty History

Manor at Carpenters has a solid 4-out-of-5-star health inspection rating, which suggests inspectors have generally found things to be in order during their visits. That said, the facility does have one government penalty on record, resulting in a fine of $24,252, with the most recent penalty dated March 17, 2025. A single penalty is not unusual for a nursing facility, but the fine amount is on the higher side, so it would be worth asking the facility directly about what led to that penalty and what steps were taken to correct the issue. Overall, the inspection history here is more positive than negative, but families should go in with their eyes open and ask questions. Families evaluating this facility can compare it to others in Lakeland on the Lakeland nursing homes and assisted living page.

Questions to Ask When You Visit
  1. How many residents does each certified nursing aide typically care for during a day shift, and how does that number change at night and on weekends?
  2. How often do residents get assigned the same aides and nurses week to week, and what is your current staff turnover rate?
  3. Can you walk me through exactly what happens when a resident falls, including who gets notified, how quickly, and how the incident is documented and followed up on?
  4. If my loved one needs help getting to the bathroom, how long should they expect to wait after pressing the call button, and how do you track that response time?
  5. What does a typical Tuesday look like for a resident who is mobile and social, from the time they wake up to the time they go to bed?
  6. Has this facility been cited for any deficiencies in the last two state inspections, and can you show me the most recent survey report right now?

"For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home."

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