Florida Eldercare Hub

Assisted Living Facility · Polk County

Brookdale Highlands

4250 Lakeland Highlands Rd, Lakeland, FL 33813 · (863) 701-7820

Assisted living

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Brookdale Highlands exterior
Brookdale Highlands exterior

Licensing & regulation

License statusLICENSED
License number
11965713
License expires
December 18, 2026
Licensed capacity
105 residents
County
Polk
Regulator
Florida AHCA
Substantiated complaints
10
Sanctions / final orders
2
Total deficiencies
4

Assisted living facilities in Florida are licensed and inspected by the state (Florida AHCA) rather than rated by the federal government. That's why you won't see a 1–5 star rating here — instead, look at the license status, complaint history, and any enforcement actions below.

About this home

Capacity
105 residents
Ownership
For-Profit
Owner
AHC SOUTHLAND-LAKELAND, LLC
Administrator
LISA PAUL
Type
Assisted Living Facility
County
Polk

Bed types

Extended congregate care(Higher level of care)
0 beds
Optional state supplement
0 beds
Standard private
105 beds

Activities

  • Arts and Crafts
  • Cooking Classes
  • Exercise Classes
  • Games/Cards
  • Gardening
  • Music Programs
  • Shopping
  • Social Events/Outings
  • Theater and Movies

Nurse availability

  • Direct 24hr

Special programs

  • Massage Therapy/Spa
  • Memory Care
  • Occupational Therapy
  • Pet Therapy
  • Physical Therapy
  • Speech Therapy

Enforcement History

3 actions

These are formal enforcement actions taken by the Florida AHCA — fines, administrative complaints, and other regulatory actions. More actions don't always mean worse care, but it's worth asking about them.

Apr 7, 2022 — Fine (Survey) · $11,500 · resolved Jul 18, 2022#2022005534
Dec 28, 2017 — Fine (Reporting) · $500 · resolved May 11, 2018#2018004865
Sep 20, 2010 — Change of ownership occurred ($0.00)#0

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