Woodland Grove Healthcare & Rehabilitation Center

Woodland Grove Healthcare & Rehabilitation Center holds a 5-star overall rating from CMS, which is the highest possible score. That overall rating is built from three separate scores, each measuring something different about how the facility operates. On health inspections, they earned a perfect 5 stars, meaning state inspectors found very few or no serious violations when they reviewed the facility. That's a strong sign that the building is being run safely and that problems aren't being swept under the rug. Their quality measures rating is also a 5, which looks at 15 real clinical outcomes for residents, things like fall rates, pressure wounds, and pain management. Scoring at the top here means residents are actually faring well physically, not just that the facility looks good on paper. Staffing came in at 4 stars, which is still above average and means nurses and aides are spending more time with residents than most comparable facilities, even if it's not quite at the very top tier.

When you put it all together, a 5-star overall rating reflects a facility that is performing well across the board. For families, this kind of profile, clean inspection history, strong clinical outcomes, and solid staffing, offers real reassurance that residents are likely to receive attentive, safe care. No rating is a guarantee, and visiting in person always matters, but Woodland Grove's numbers give families a genuinely encouraging starting point.

Staffing at Woodland Grove Healthcare & Rehabilitation Center is a bit of a mixed picture compared to other Florida nursing homes. On the registered nurse (RN) side, residents here receive about 0.68 hours of RN time per day, which is actually higher than the Florida average of 0.52 hours. That difference might not sound like much, but it can translate to an RN being more available to catch early warning signs, manage medications, or respond to changes in a resident's condition. Where things shift is in total nursing hours, which includes CNAs and other staff who handle day-to-day hands-on care like bathing, meals, and mobility. The facility comes in at 3.68 total nurse hours per resident per day, compared to the Florida average of 3.87. That gap suggests that while a resident may have slightly more access to a higher-credentialed nurse, they could be getting a bit less overall hands-on help throughout the day than at an average facility. Neither number is alarming, but families should ask the facility how staffing levels hold up on nights and weekends, since those hours tend to look different than the overall averages suggest.

Woodland Grove Healthcare & Rehabilitation Center has a clean record when it comes to government oversight. The facility holds a 5-out-of-5 star rating for health inspections, and there are zero penalties or fines on record. For families doing their homework, that's genuinely good news - it means regulators haven't found issues serious enough to result in financial penalties, and the inspection scores place this facility among the stronger performers in the state. No record is perfect forever, so it's still worth touring in person and asking questions, but there's nothing in this facility's history that should raise a red flag. You can compare this facility's record against others in Jacksonville on the Jacksonville nursing homes and assisted living page.

1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that number change at night and on weekends?
2. How long have your director of nursing and your administrator been in their current roles at this specific facility?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
4. What does a typical weekday look like for a resident who needs help with bathing, meals, and getting around - from the time they wake up to the time they go to bed?
5. How many deficiencies did this facility receive on its last state inspection, and can I see the full inspection report right now?
6. If my family member has a complaint or concern about their care, who do we contact, and can you give me a real example of how a complaint was resolved here in the past year?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.