Terrace Of Jacksonville, The

Terrace of Jacksonville earns an impressive 5-star overall rating from CMS, which reflects how the facility performs across three separate areas that are then combined into one composite score. The health inspection rating is a perfect 5 stars, meaning state inspectors found very few or no significant citations during their visits - a strong sign that the facility is being run safely and that residents are well cared for at a basic operational level. The quality measures rating is also 5 stars, which looks at 15 real clinical outcomes like fall rates, pressure ulcers, and medication management. Scoring at the top here tells you that residents are actually faring well physically, not just that the building passes inspections on paper.

The one area worth noting is the staffing rating, which comes in at 3 stars, meaning average. This measures how many hours of nursing care each resident receives relative to the total number of residents. An average score here doesn't mean care is poor, especially given how strong the quality outcomes are, but it's a fair question to raise with the facility directly. You might want to ask about staffing levels on evenings and weekends, and how they handle high-need residents. Overall, though, Terrace of Jacksonville's combination of top marks in inspections and clinical outcomes is genuinely reassuring for families considering this community.

Staffing at Terrace of Jacksonville falls slightly below the state norm in a couple of key areas. Registered nurses here average about 0.36 hours per resident each day, compared to 0.52 hours at most Florida nursing homes, which means RNs are spread a bit thinner than typical. In practical terms, that could translate to slightly less time with a more highly trained nurse if your loved one has a complex medical need or a sudden change in condition. Total nursing hours, which includes RNs, LPNs, and aides combined, come in at 3.79 hours per resident per day versus the state average of 3.87, so the overall gap there is fairly small. Most of the hands-on daily care, like help with meals, bathing, and mobility, comes from that broader nursing team, and those numbers are reasonably close to what other facilities provide. It is worth asking the facility directly how they schedule their RN coverage throughout the day and night, since that context can matter just as much as the raw figures.

Terrace of Jacksonville has a clean record when it comes to government oversight. The facility holds a 5-out-of-5 star rating for health inspections, and there are no penalties or fines on record at all. For families doing their homework, that's a genuinely positive sign. It means state and federal inspectors have not found violations serious enough to result in financial penalties, which puts this facility in better standing than many others across Florida. No record is perfect forever, and it's always worth visiting in person and asking questions, but from a regulatory standpoint, there is nothing here that should raise concern. You can compare this facility's record against others in Jacksonville on the Jacksonville nursing homes and assisted living page.

1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that change on nights and weekends?
2. How long have most of your nursing staff been working here, and what do you do when you need to fill a shift on short notice?
3. Can you walk me through exactly what happens if a resident falls, including who gets notified and how quickly family is called?
4. What does a typical day look like for a resident who needs a lot of hands-on help, from the time they wake up to when they go to bed?
5. Have you had any state citations or deficiencies in the last two years, and can you show me the survey reports?
6. How do you handle a situation where a resident or family member has a serious complaint about the quality of care they are receiving?

"For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home."