Regents Park Of Jacksonville

Regents Park of Jacksonville holds an overall 4-star rating from CMS, which means it performs above average compared to other nursing homes nationwide. That overall score is a composite built from three separate ratings, and it's worth knowing where the facility shines and where it falls a little short. The health inspection rating is also 4 stars, which is a strong sign. This score reflects how the facility performed during state inspections, including how many citations it received and how serious those issues were. Fewer and less severe citations earn a higher score, so a 4 here tells you state inspectors generally found this to be a well-run, safe environment.

The staffing rating is where families should pay close attention, because at 2 stars it falls below average. This score is based on how many hours of nursing care residents receive each day relative to the number of residents, and a lower number can mean staff are stretched thin. That doesn't automatically signal poor care, but it's a fair question to ask the facility directly about how they manage staffing on nights, weekends, and during busy periods. The quality measures rating lands at 3 stars, which is right at average. This score is drawn from 15 clinical indicators tracking things like residents' physical condition, pain management, and health outcomes over time. Average means the facility is keeping pace with most nursing homes, though there is room for improvement. Taken together, the strong inspection record carries a lot of weight in pushing the overall score up, even with the staffing concern factored in.

Staffing at Regents Park of Jacksonville is close to the state norm in some ways but falls a bit short in others. Registered nurse coverage comes in at 0.51 hours per resident per day, which is nearly identical to the Florida average of 0.52, so residents here get about the same amount of time with an RN as they would at most Florida nursing homes. Where the difference shows up is in total nurse hours, which includes aides and licensed practical nurses alongside RNs. The facility averages 3.35 total nurse hours per resident per day, compared to the state average of 3.87. In practical terms, that gap of roughly half an hour per resident per day can add up across a busy shift, potentially meaning staff have a little less time for things like repositioning residents, assisting with meals, or responding to call lights. It is not a dramatic difference, but it is worth keeping in mind if your loved one has higher care needs or requires more hands-on assistance throughout the day.

Regents Park of Jacksonville has a solid inspection track record. The facility holds a 4 out of 5 star health inspection rating from the government, and it has no penalties on record and no fines. For families doing their homework, that combination is a good sign. It suggests the facility has generally been meeting care standards without running into serious compliance problems. No history like this does not guarantee a perfect experience, but it does mean regulators have not flagged this place for significant violations. You can compare this facility's record against others in Jacksonville on the Jacksonville nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have your nursing staff been working here, and what is your turnover rate over the past year?
3. If my loved one falls or has a medical emergency in the middle of the night, walk me through exactly what happens from the moment it occurs.
4. How do you handle a resident who refuses a meal, misses activities, or seems withdrawn, and who is responsible for following up?
5. Can I see the most recent state inspection report, and can you explain any deficiencies that were cited and what you did to fix them?
6. If I have a concern about my loved one's care, who do I contact, how quickly will someone get back to me, and what happens if I feel the issue is not being resolved?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.