Fountains Rehabilitation At Mill Cove

Fountains Rehabilitation At Mill Cove holds an overall 4-star rating from CMS, which means it performs above average compared to nursing homes across the country. That overall score is a composite picture built from three separate ratings, each measuring something different about how the facility operates and cares for its residents.

Looking at the individual pieces, the 4-star Health Inspection rating tells you that state inspectors found relatively few problems during their visits, and any issues cited were not especially serious - that's a good sign for families concerned about safety and accountability. The Quality Measures rating also comes in at 4 stars, meaning the facility scores above average on 15 clinical indicators that track things like residents' physical condition and health outcomes over time. The one area to keep in mind is Staffing, which sits at 3 stars, or average. This reflects the number of nursing hours available per resident, so it's worth asking the facility directly how they schedule staff and how that affects day-to-day attention for residents. Overall, this is a solid profile, with strengths in inspection results and care outcomes, and staffing that meets but does not exceed typical levels.

Staffing levels at Fountains Rehabilitation At Mill Cove come in a bit above what you'd typically see at other Florida nursing homes, which is worth noting when you're weighing your options. Residents here receive about 4.05 total nurse hours per day, compared to the Florida average of 3.87, and the registered nurse hours are notably higher at 0.73 versus the state average of 0.52. In practical terms, that RN difference matters because registered nurses handle more complex medical decisions and medication management, so having more of their time available on any given day can mean quicker responses when a resident's condition changes. The gap isn't enormous, but it does suggest residents at this facility are getting a modest amount of additional hands-on attention compared to similar facilities across the state.

Fountains Rehabilitation At Mill Cove has a solid inspection track record. The facility holds a 4 out of 5 star health inspection rating, which puts it above average compared to many nursing homes across Florida. Just as importantly, there are no government penalties on record and no fines have ever been issued against this facility. For families doing their homework, that combination is genuinely reassuring - it suggests regulators have not found serious or repeated problems here. No record is perfect, and inspections are just one piece of the picture, but this facility's history gives families a reasonable level of confidence going in. You can compare this facility's record against others in Jacksonville on the Jacksonville nursing homes and assisted living page.

1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that change at night and on weekends?
2. How long have your nurses and aides been working here, and what does your staff turnover look like over the past year?
3. If my loved one has a fall or a medical change overnight, what exactly happens, and how quickly will someone contact me?
4. Can you walk me through what a typical Tuesday looks like for a resident, from the time they wake up to when they go to bed?
5. How do you handle a situation where a resident or family member makes a complaint about care, and can you give me an example of a change you made because of feedback?
6. What is your current rating on Medicare's Nursing Home Care Compare tool, and can you explain any areas where your score is below average?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.