Cypress Village

Cypress Village earned an overall 5-star rating from CMS, which puts it in the top tier of nursing homes nationally. That overall score is built from three separate ratings, each looking at a different piece of how the facility operates. On health inspections, Cypress Village got 5 stars, meaning state inspectors found very few problems, and any issues they did find were minor. That's a strong signal that the facility is being run carefully day to day. On staffing, it also earned 5 stars, which tells you nurses and aides are spending more time with residents than you'd typically see elsewhere. More staff time generally means faster responses, more personal attention, and less chance of things like falls or infections slipping through the cracks.

The quality measures rating came in at 4 stars, which is still above average. This score looks at 15 clinical outcomes, things like how residents are managing pain, whether they're developing pressure sores, or how their mobility is holding up over time. A 4 here means Cypress Village is performing better than most facilities, even if there's a small margin of room to improve. Taken together, these ratings paint a picture of a facility that is well-staffed, well-managed, and delivering strong care outcomes for its residents, which is about as reassuring a combination as a family can find when evaluating a nursing home.

Cypress Village provides notably more nursing attention than most Florida nursing homes, which is worth understanding in real, everyday terms. Residents here receive about 1.07 hours of registered nurse time per day, compared to the Florida average of just 0.52 hours, meaning there is roughly twice as much RN presence on the floor to catch health changes, manage medications, and respond to concerns. When you add in licensed practical nurses and certified nursing assistants, total nurse time comes to around 4.96 hours per resident per day, compared to the state average of 3.87 hours. In practice, that difference can mean a resident is more likely to have someone check in on them, answer a call light faster, or have a trained eye notice something early. These numbers do not tell the whole story of care quality, but higher staffing is generally a positive sign, and Cypress Village sits meaningfully above the state norm on both measures.

Cypress Village holds a 5-out-of-5 star health inspection rating, which is a strong sign that the facility has been meeting care standards consistently. That said, families should know that the government has issued 4 penalties against this facility over time, totaling $18,324 in fines, with the most recent penalty dating to October 2023. Penalties do not automatically mean a facility is unsafe, but the fact that one occurred as recently as last year is worth asking about directly when you tour or speak with staff. A good question to ask is what happened and what the facility changed as a result. Overall, the inspection rating is encouraging, and the penalty history is moderate rather than alarming, but it deserves a conversation. Families evaluating this facility can compare it to others in Jacksonville on the Jacksonville nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during the day shift, and how does that number change at night and on weekends?
2. How long have your nurses and aides been working here on average, and what is your staff turnover rate over the past year?
3. Can you walk me through exactly what happens if a resident falls, has a medical emergency, or shows signs of a sudden decline in health?
4. How do you handle a resident who refuses a meal, stops leaving their room, or seems withdrawn and sad over several days?
5. Has this facility received any citations or complaints from the state in the past two years, and if so, what specific changes were made to address them?
6. If my family member needs to speak with a nurse or I need to reach someone on staff after hours, who do I call and how quickly can I expect a real response?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.