Bartram Crossing

Bartram Crossing earns a 5-star overall rating from CMS, which is the highest possible score and puts it in the top tier of nursing homes nationally. That overall score is a composite of three separate ratings, each measuring something different about how the facility operates and cares for its residents. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer and less serious issues than most facilities when they came through to check on things like safety, care practices, and facility conditions. The staffing rating is a perfect 5 stars, which tells you that nurses and aides are spending significantly more hands-on time with each resident compared to the average facility - that kind of staffing level can make a real difference in how quickly someone gets help and how much personal attention they receive day to day. The quality measures rating sits at 4 stars, reflecting above-average outcomes across 15 clinical indicators that track things like wound care, mobility, pain management, and other markers of residents' physical health over time.

Taken together, these scores paint a genuinely reassuring picture. No single sub-rating drags the overall score down, and the standout staffing number is especially worth noting since adequate staffing is one of the strongest predictors of good care in any nursing home setting. A 4-star score in health inspections and quality measures still means above-average performance, so families can feel confident that Bartram Crossing is consistently delivering a high level of care across the board.

Bartram Crossing actually staffs above what most Florida nursing homes offer, which is worth noting if consistent hands-on care is a priority for your family. Residents here receive about 4.49 total nurse hours per day, compared to the Florida average of 3.87, meaning there are generally more staff available throughout a typical day to help with things like medications, meals, repositioning, and responding to call lights. The registered nurse hours are also higher than average, at 0.90 per resident compared to 0.52 statewide. In practical terms, that gap in RN time can matter when a resident needs someone with clinical training to catch early warning signs or handle a more complex health need. These numbers do not tell the whole story of care quality, but they suggest Bartram Crossing is putting more staffing resources into daily resident care than many comparable facilities in the region.

Bartram Crossing has a solid inspection track record. The facility holds a 4 out of 5 star health inspection rating from the government, which puts it above average compared to many nursing homes. Just as importantly, it has no penalties on record and has never been fined, meaning inspectors have not found violations serious enough to result in formal government action. That is a good sign for families and suggests the facility has generally met care standards without major regulatory trouble. No record is perfect, and one rating alone should not be your only research, but this history gives families reasonable confidence that Bartram Crossing is operating responsibly. You can compare this facility's record against others in Jacksonville on the Jacksonville nursing homes and assisted living page.

1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that number change at night and on weekends?
2. How long have most of your nursing staff been working here, and what do you do to keep employees from leaving?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
4. How do you handle a situation where a resident or family member complains about the quality of care or the behavior of a staff member?
5. What does a typical weekday actually look like for a resident who needs help with bathing, meals, and getting around?
6. Have you had any state inspection citations in the past two years, and can I see the most recent survey report before I leave today?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.