Susanna Wesley Health Center

Susanna Wesley Health Center holds an overall 4-star rating, which means it performs above average compared to other nursing homes nationally. That overall score is a composite of three separate ratings, each measuring something different about how the facility operates. The health inspection rating sits at 3 stars, meaning the facility falls in the average range when it comes to the number and seriousness of citations found during state inspections. Staffing also comes in at 3 stars, which tells you that the amount of nursing time available per resident is around the national average - not a red flag, but worth asking about if consistent one-on-one care is a priority for your family member. The standout here is the 5-star quality measures rating, which is the highest possible score. This reflects how residents are actually doing physically and clinically across 15 different health outcomes, things like fall rates, pressure wounds, and how well pain is being managed.

The reason the overall rating still lands at 4 stars despite average scores in inspections and staffing is that quality measures carry significant weight in the composite, and a perfect score there pulls things upward. Practically speaking, this profile suggests a facility that may not have the highest nurse-to-resident ratios, but is achieving strong real-world health outcomes for the people in its care. That is an encouraging sign, and for many families, the quality measures rating is the most meaningful of the three because it reflects what life and health actually look like for residents day to day.

Staffing at Susanna Wesley Health Center is a bit of a mixed picture worth understanding before you make a decision. On the registered nurse side, this facility actually stands out in a meaningful way - residents here receive about 1.13 RN hours per day, which is more than double the Florida average of 0.52. In practical terms, that means a more experienced, higher-trained nurse is more likely to be the one checking on your loved one, catching early warning signs, or managing complex medical needs during a typical shift. When you compare Florida nursing homes more broadly, that kind of RN coverage is genuinely above average. Total nursing hours - which includes RNs, LPNs, and certified aides combined - come in at 3.70 hours per resident per day, just slightly below the Florida average of 3.87. That small gap is unlikely to feel dramatic day-to-day, but it does suggest the overall hands-on care time is roughly in line with what you would find elsewhere, even if the quality of staffing skews higher here thanks to the stronger RN presence.

Susanna Wesley Health Center has a middle-of-the-road health inspection rating of 3 out of 5 stars, which means it meets basic standards but has room for improvement compared to higher-rated facilities in the area. That said, there are no government penalties on record and no fines have ever been issued against this facility, which is a genuinely positive sign. A clean penalty history suggests the facility has not had violations serious enough to trigger formal government action, and that matters when you are trying to gauge how a place operates day to day. The inspection rating alone is worth digging into further, but the absence of any penalties gives families one less concern to weigh. You can compare this facility's record against others in Hialeah on the Hialeah nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during a typical day shift and night shift, and has that number changed in the past year?
2. How long have your charge nurses and CNAs been working at this facility on average, and what does your staff turnover look like compared to last year?
3. Can you walk me through exactly what happens when a resident falls or has a medical emergency, from the moment it occurs to when the family is notified?
4. If my loved one needs help getting up, eating, or bathing, how do you make sure those needs are met on time every day, not just when staffing is good?
5. What did your last state inspection find, and what specific changes did you make to fix any problems that were cited?
6. What does a typical Tuesday look like for a resident here - what activities are available, when are meals served, and how much time do residents actually spend outside their rooms?

"For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home."