The Pavilion At Crescent Lake

The Pavilion At Crescent Lake holds an overall 4-star rating from CMS, which puts it above average compared to nursing homes nationally. That overall score is a composite of three separate ratings, each measuring something different. The health inspection rating sits at 3 stars, meaning the facility is roughly average when it comes to the number and seriousness of citations found during state inspections - not a red flag, but worth asking the facility about any recent findings during your visit. Staffing earns 4 stars, which is good news for families - it means nurses are spending more time with residents than you'd find at a typical facility, and that tends to translate to more attentive day-to-day care. The standout score here is a perfect 5 stars for quality measures, based on 15 clinical and physical health outcomes tracked for residents. That suggests the facility is doing an excellent job managing things like resident mobility, pain, infections, and other real indicators of how well people are actually being cared for.

When you put it all together, the 4-star overall rating reflects a facility that is genuinely performing well, with particularly strong results in the areas that matter most to resident health. The average health inspection score keeps it from a perfect overall rating, but the combination of solid staffing and top-tier health outcomes is a reassuring sign for families considering this community.

The Pavilion At Crescent Lake provides about 3.49 total nurse hours per resident each day, which falls a bit below the 3.87-hour average seen across Florida nursing homes. In practical terms, that difference might not sound like much on paper, but spread across a full day, it can affect how quickly staff respond to call lights, how much time a nurse spends checking in on each resident, and how smoothly routines like meals and medication rounds go. The registered nurse coverage is also slightly lower here, at 0.46 hours per resident daily compared to the state average of 0.52. RNs handle more complex medical decisions, so a modest gap there is worth noting if your loved one has ongoing health needs that require closer clinical attention. This does not mean the facility provides poor care, but it is a reasonable factor to weigh when comparing your options.

The Pavilion at Crescent Lake has a middle-of-the-road health inspection rating of 3 out of 5 stars, which suggests some areas for improvement but nothing that stands out as seriously alarming. The facility does have one government penalty on record, with a fine of $6,949 issued in March 2023. A single penalty of this size is not uncommon in the nursing home industry, but it is worth asking the facility directly what the citation was for and what steps were taken to address it. Overall, this history reflects a facility that families should look into a bit further before making a final decision, rather than one that raises major red flags or one with a completely clean record. Families evaluating this facility can compare it to others in Crescent City on the Crescent City nursing homes and assisted living page.

1. How many residents does each certified nursing assistant typically care for during the day shift and the night shift, and has that number changed in the past year?
2. How often do residents see the same aides and nurses from week to week, and what is your current staff turnover rate?
3. Can you walk me through exactly what happens if a resident falls, including who gets notified, how quickly, and what follow-up care looks like?
4. If my loved one has a concern or feels uncomfortable with a staff member, who do they tell and what happens next?
5. What does a typical weekday look like for a resident who needs help with bathing, meals, and getting around, from the time they wake up to the time they go to bed?
6. What were your most recent state inspection findings, and what specific changes did you make in response to any deficiencies cited?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.