Medicare and Medicaid · Bay County
Aviata At Emerald Shores
626 N TYNDALL PKWY, Callaway, FL 32404 · 8508716363
Overall rating
4/5
Aviata At Emerald Shores is a for-profit nursing home in Callaway, FL with 77 licensed beds. CMS rates it 4 out of 5 stars overall — above average for Florida nursing homes. Subcategory scores: staffing (2/5), health inspections (4/5), quality measures (3/5).
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How this home is rated
CMS data last updated May 1, 2026
About this home
- Capacity
- 77 beds
- Ownership
- For profit - Corporation
- Type
- Medicare and Medicaid
- County
- Bay
What the Ratings Mean
Aviata At Emerald Shores holds an overall 4-star rating from CMS, which means it performs above average compared to nursing homes nationwide. That overall score is a composite that weighs three separate sub-ratings together, so it's worth understanding what each one tells you. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer or less serious problems here than at most facilities - a good sign that the home is meeting care and safety standards in practice. The quality measures rating sits at 3 stars, which is right in the middle of the pack. That score reflects clinical outcomes across 15 different health indicators, things like how residents fare with mobility, pain management, and infection rates, so there's room for improvement but nothing that stands out as a red flag.
The one area worth a closer look is staffing, which earned just 2 stars, placing it below average. This measures how many hours of nursing care residents receive relative to the number of people living there. In practical terms, it can mean nurses and aides are stretched thin, which may affect how quickly call lights get answered or how much one-on-one attention your loved one receives day to day. It's a good idea to ask the facility directly about their current staffing levels and how they handle nights and weekends. The strong inspection record suggests the facility is being managed responsibly, but the staffing gap is something families should ask about during a tour.
Staffing at a Glance
Aviata At Emerald Shores provides about 0.67 registered nurse hours per resident each day, which is actually higher than what you'd find at most Florida nursing homes, where the average sits around 0.52 RN hours per resident. That means residents here get a bit more time with a higher-skilled nurse than is typical across the state. However, when you look at the total nursing hours across all staff combined, the picture shifts a little. This facility averages 3.48 total nurse hours per resident per day, compared to the Florida average of 3.87. In practical terms, that gap means residents at this facility may have somewhat less hands-on time overall with nursing staff throughout a given day, whether that's help with meals, mobility, medications, or just checking in. Neither number alone tells the whole story, but it's worth asking the facility how they schedule their team and how quickly staff respond when a resident needs something.
Inspection & Penalty History
Aviata At Emerald Shores has a solid inspection track record. The facility holds a 4-out-of-5-star health inspection rating, which puts it above average compared to many Florida facilities. Just as importantly, it has no government penalties on record and has never been fined, which tells you that regulators have not found serious enough problems here to take formal action. That is a good sign, though it does not replace visiting in person and asking your own questions. You can compare this facility's record against others in Callaway on the Callaway nursing homes and assisted living page.
Questions to Ask When You Visit
- How many residents does each certified nursing assistant typically care for during the day shift, and how does that number change at night and on weekends?
- How long have your charge nurses and CNAs been working here, and what does your staff turnover look like over the past year?
- If my loved one falls or has a medical emergency in the middle of the night, walk me through exactly what happens from the moment it occurs to when the family gets a call.
- Can I come back for an unannounced visit, and are family members allowed to drop in at any time during regular hours without calling ahead?
- What does a typical Tuesday look like for a resident who can move around on their own, and what about for someone who stays mostly in their room?
- Has this facility been cited for any deficiencies in the last two state inspections, and can you show me the most recent survey report?
For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.
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